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30 Customer Experience New Books I read in 2017 & Expected Books for 2018, Which I Highly Recommend!

Top 30 Customer Experience New Books, I Read in 2017 and 2018 Expected Books

Why Customer Experience & Tech are about Less than More? Stop Counterintuitive Design & Cut the Waste

This article will help you as a leader to decide or help your teams to decide where to cut useless features and functionalities. There is no sustainable customer experience without its real pillars: quality, design, great products, services and a human-centric design.