Latest Podcast
Using a Human Centred Approach to Transforming Customer Experience With Tabitha Dunn
Using a Human Centred Approach to Transforming Customer Experience With Tabitha Dunn , Ericsson Chief Customer Officer and Head of Customer Experience employee experience , CX, EX
Latest Blog Posts
The Myth of CX’s Death by 2030: Debunking the Fake Speculation
The Myth of CX's Death by 2030: Debunking the Fake Speculation
Empathy Won’t Save You: Why CX Thrives on Action, Not Sentiment but Outcomes?
Empathy Won’t Save You: Why CX Thrives on Action, Not Sentiment but Outcomes?
The Symbiosis of Algorithms, CX and Experimentation: Redefining Tech and Biotech B2B Design
The Symbiosis of Algorithms and Experimentation: Redefining Tech and Biotech B2B Design