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We Help You To Create a Sustainable Customer and Quality Experience-Centric Culture We Design Your Uniqueness: Moments That Amaze and Stick As Customer Memories Ensure Services and Products are Aligned with Your Customer Experience by the 4Ps: People, Preparation, Prevention, and Proactivity People Experience: Engagement Strategies to Amaze Your Teams and Ideal Customers Quality Experience: We help you to ensure your Products and Services Generate Value and Revenue Growth We want to wipe Type One diabetes from the Earth. To achieve our purpose, up to 20% of all our services, and speaking engagements net revenue are donated to Diabetes Research at Harvard Faustman Lab and ADA. The proceeds from Ricardo’s forthcoming book will be going to the Faustman Lab. In the picture is Dr. Denise Faustman at her lab in Boston.
HOME2018-02-10T20:22:37+01:00

Medtronic Puts Humans FIRST in Heroic COVID-19 Response

By Ricardo Saltz Gulko | April 8, 2020
The number of companies willing to help us humans during the COVID-19 crisis is truly amazing. Medtronic is an amazing exception by going the extra mile, in their...

Customer Experience Best Books of 2019 – 2020 Readings

By Ricardo Saltz Gulko | November 21, 2019
Customer Experience Best Books of 2019 -2020 Yearly List

Creating a Simple and Simplified (S+S) Experience Culture: What needs to change first?

By Ricardo Saltz Gulko | March 10, 2019
Creating a Simple and Simplified Customer Experience Culture

Best Customer Experience Books of 2018 and What to Look Out for in 2019

By Ricardo Saltz Gulko | December 5, 2018
Best Customer Experience Books of 2018 and What to Look Out for in 2019

30 Customer Experience New Books I read in 2017 & Expected Books for 2018, Which I Highly Recommend!

By Ricardo Saltz Gulko | February 26, 2018
Top 30 Customer Experience New Books, I Read in 2017 and 2018 Expected Books

Our List of Happy Customers