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We Help You To Create a Sustainable Customer and Quality Experience-Centric Culture We Design Your Uniqueness: Moments That Amaze and Stick As Customer Memories Ensure Services and Products are Aligned with Your Customer Experience by the 4Ps: People, Preparation, Prevention, and Proactivity People Experience: Engagement Strategies to Amaze Your Teams and Ideal Customers Quality Experience: We help you to ensure your Products and Services Generate Value and Revenue Growth We want to wipe Type One diabetes from the Earth. To achieve our purpose, up to 20% of all our services, and speaking engagements net revenue are donated to Diabetes Research at Harvard Faustman Lab and ADA. The proceeds from Ricardo’s forthcoming book will be going to the Faustman Lab. In the picture is Dr. Denise Faustman at her lab in Boston.
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Latest Podcast

Employee Led Transformation - With Lior Arussy Part II

By Ricardo Saltz Gulko | Aug 14, 2020
Employee Led Transformation - Conversation With Lior Arussy Part II , customer experience , innovation , experience design

Latest Blog Posts

Digital Experimentation 7 Principles – That Impacts CX, Technology and Your Bottom-line

By Ricardo Saltz Gulko | January 9, 2021
Digital Experimentation 7 Principles – That Impacts Customer Experience, Technology and Your Bottom-line

Adopting AI Responsibly to Prevent Risks to Your Brand and Customer Experience

By Ricardo Saltz Gulko | December 25, 2020
Adopting AI Responsibly to Prevent Risks to Your Brand and Customer Experience , employee experience , artificial intelligence , ethics , customer centricity

IoT Is Transforming Operations, Customer and Employee Experiences, and Generating Growth

By Ricardo Saltz Gulko | December 21, 2020
IoT Is Transforming Operations, Customer Experience and Employee Experiences, Efficiency and generating Growth

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