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We Help You To Create a Sustainable Customer and Quality Experience-Centric Culture We Design Your Uniqueness: Moments That Amaze and Stick As Customer Memories Ensure Services and Products are Aligned with Your Customer Experience by the 4Ps: People, Preparation, Prevention, and Proactivity People Experience: Engagement Strategies to Amaze Your Teams and Ideal Customers Quality Experience: We help you to ensure your Products and Services Generate Value and Revenue Growth We want to wipe Type One diabetes from the Earth. To achieve our purpose, up to 20% of all our services, and speaking engagements net revenue are donated to Diabetes Research at Harvard Faustman Lab and ADA. The proceeds from Ricardo’s forthcoming book will be going to the Faustman Lab. In the picture is Dr. Denise Faustman at her lab in Boston.
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Latest Podcast

Using a Human Centred Approach to Transforming Customer Experience With Tabitha Dunn

By Ricardo Saltz Gulko | Mar 17, 2021
Using a Human Centred Approach to Transforming Customer Experience With Tabitha Dunn , Ericsson Chief Customer Officer and Head of Customer Experience employee experience , CX, EX

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