Customer Experience Best Books of 2019 – 2020 Readings Customer Experience Best Books of 2019 -2020 Yearly List By Ricardo Saltz Gulko|2021-04-10T17:32:40+01:00November 21st, 2019|Business Transformation CX, Complex vs Simple, Culture Transformations, Customer Experience, Customer Relationship, Customer Strategies, Design Thinking For CX, Experience Design, Human and Digital Engagement, Innovations Impacting CX, People Experience, Technology Experience|Comments Off on Customer Experience Best Books of 2019 – 2020 Readings Read More