September 2020 - Eglobalis

Is Your Professional Services in Alignment with Your Experience Management? Part I
Is Your Professional Services in Alignment with Your Experience Management? Part I

Is Your Professional Services in Alignment with Your Experience Management? Part I

Professional Services in Alignment with Your Experience Management , customer success

By Ricardo Saltz Gulko|2020-09-14T21:23:11+01:00September 14th, 2020|Business Transformation CX, Complex vs Simple, Customer Driven, Customer Experience, Customer Strategies, Customer Support and Care, CustomerSuccess, CX and Professional Services|Comments Off

Customer and Employee Criticism: Your Leverage Tool for Growth
Customer and Employee Criticism: Your Leverage Tool for Growth

Customer and Employee Criticism: Your Leverage Tool for Growth

Use Criticism to Improve Your Customer Experience and employee experience products and services

By Ricardo Saltz Gulko|2020-09-09T00:19:39+01:00September 9th, 2020|Business Transformation CX, Complex vs Simple, Culture Transformations, Customer Driven, Customer Experience, Customer Relationship, CX Crisis Management, Experience Design, Human and Digital Engagement, Innovations Impacting CX, Loyalty and Referrals, People Experience, Technology Experience|Comments Off