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AI and Customer Experience: The Smarter, Faster, and More Personal Duo Redefining B2B Success

By Ricardo Saltz Gulko | February 3, 2025
AI and Customer Experience: The Smarter, Faster, and More Personal Duo Redefining B2B Success

Ten Ways to Turn Organizational Silos into Collaboration Engines

By Ricardo Saltz Gulko | January 29, 2025
Ten Ways to Turn Organizational Silos into Collaboration Engines

Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest

By Ricardo Saltz Gulko | January 28, 2025
Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest , Paul Greenberg

Deep Dive into Loyalty and Experience Drivers in the Tech World—The Blueprint for Building Long-Term B2B Relationships

By Ricardo Saltz Gulko | January 21, 2025
Deep Dive into Loyalty and Experience Drivers in the Tech World—The Blueprint for Building Long-Term B2B Relationships

Enhancing Customer and Agent Experience with AI-Powered Solutions: A Salesforce-Led Market Perspective

By Ricardo Saltz Gulko | January 13, 2025
Enhancing Customer and Agent Experience with AI-Powered Solutions: A Salesforce-Led Perspective

Unlocking the Practical CX Power of Design Thinking for B2B Companies: A Step-by-Step Guide

By Ricardo Saltz Gulko | January 7, 2025
Unlocking the Practical CX Power of Design Thinking for B2B Companies: A Step-by-Step Guide

Wishing you and your loved ones a beautiful Season of Light and Joy! ✨ Merry Christmas 🎄, Happy Hanukkah 🕎, and a brilliant beginning to 2025! 🌟

By Ricardo Saltz Gulko | December 23, 2024
Wishing you and your loved ones a beautiful Season of Light and Joy! ✨ Merry Christmas 🎄, Happy Hanukkah 🕎, and a brilliant beginning to 2025! 🌟

CX 2025: The AI Revolution That Will Leave Your Business Behind

By Ricardo Saltz Gulko | December 18, 2024
CX 2025: The AI Revolution That Will Leave Your Business Behind

The Power of CX Experimentation: Turning Insights into Actionable Success

By Ricardo Saltz Gulko | December 12, 2024
The Power of CX Experimentation: Turning Insights into Actionable Success

The Myth of CX’s Death by 2030: Debunking the Fake Speculation

By Ricardo Saltz Gulko | December 4, 2024
The Myth of CX's Death by 2030: Debunking the Fake Speculation

Empathy Won’t Save You: Why CX Thrives on Action, Not Sentiment but Outcomes?

By Ricardo Saltz Gulko | November 26, 2024
Empathy Won’t Save You: Why CX Thrives on Action, Not Sentiment but Outcomes?

The Symbiosis of Algorithms, CX and Experimentation: Redefining Tech and Biotech B2B Design

By Ricardo Saltz Gulko | November 19, 2024
The Symbiosis of Algorithms and Experimentation: Redefining Tech and Biotech B2B Design

Beyond Deliverables: How AI and Customer Centric Strategies Are Redefining Professional Services

By Ricardo Saltz Gulko | November 12, 2024
Beyond Deliverables: How AI and Customer-Centric Strategies Are Redefining Professional Services

Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

By Ricardo Saltz Gulko | November 5, 2024
Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results

By Ricardo Saltz Gulko | November 3, 2024
Stuck in an Outdated CX Framework? Here’s Why You’re Missing Out on Real Results

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