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Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest

Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest , Paul Greenberg

By |2025-01-28T14:44:36+01:00January 28th, 2025|AI, Culture Transformations, customer centricity, Customer Strategies, CX books, CX Innovation, Data analytics, expérience client, Experience Design|Comments Off on Celebrating 15 almost 16 Years of CRM Playaz: A Look into The Commonwealth of Self Interest

Enhancing Customer and Agent Experience with AI-Powered Solutions: A Salesforce-Led Market Perspective

Enhancing Customer and Agent Experience with AI-Powered Solutions: A Salesforce-Led Perspective

By |2025-01-13T14:10:39+01:00January 13th, 2025|#loyalty, #Metrics, AI, artificial intelligence, Customer Relationship, Customer Strategies, CX, Uncategorized|Comments Off on Enhancing Customer and Agent Experience with AI-Powered Solutions: A Salesforce-Led Market Perspective

Unlocking the Practical CX Power of Design Thinking for B2B Companies: A Step-by-Step Guide

Unlocking the Practical CX Power of Design Thinking for B2B Companies: A Step-by-Step Guide

By |2025-01-07T16:32:14+01:00January 7th, 2025|artificial intelligence, asiakaskokemus, Complex vs Simple, Culture Transformations, customer inteligence, Customer Strategies, Design Thinking, Uncategorized|Comments Off on Unlocking the Practical CX Power of Design Thinking for B2B Companies: A Step-by-Step Guide

The Myth of CX’s Death by 2030: Debunking the Fake Speculation

The Myth of CX's Death by 2030: Debunking the Fake Speculation

By |2024-12-04T13:46:18+01:00December 4th, 2024|AI, artificial intelligence, Business Transformation CX, Culture Transformations, Customer Strategies, Uncategorized|Comments Off on The Myth of CX’s Death by 2030: Debunking the Fake Speculation

Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

By |2024-11-05T18:08:03+01:00November 5th, 2024|#loyalty, brand purpose, Business Transformation CX, CX, CX books, CX Innovation, Data analytics|Comments Off on Brian Solis: The Visionary Who Will Mindshift Your Perspective on Innovation, CX and Leadership

How to Define and Execute a B2B Customer Experience Strategy

How to Define and Execute a B2B Customer Experience Strategy

By |2024-09-16T12:47:45+01:00September 16th, 2024|Business Transformation CX, Complex vs Simple, Customer Strategies, CustomerSuccess, Data analytics, Emotional Design, employee experience, Enterprise Technology and CX, Kundenerfahrung|Comments Off on How to Define and Execute a B2B Customer Experience Strategy

Maximizing Outcomes with Integrated Customer Success and Experience Metrics

Maximizing Outcomes with Integrated Customer Success and Experience Metrics

Why Europe and the UK Are Always Behind the USA in Customer Experience

Why Europe and the UK Are Always Behind the USA in Customer Experience Introduction

Mixing Ethnography with Customer Experience: A Deep Dive into Customer Benefits

Mixing Ethnography with Customer Experience: A Deep Dive into Customer Benefits

By |2024-06-19T16:19:59+01:00June 19th, 2024|#loyalty, AI, Amazing Human Cetricity, Business Transformation CX, Customer Driven, Customer Experience, customer inteligence, Customer Strategies, Data analytics, Ethnography|Comments Off on Mixing Ethnography with Customer Experience: A Deep Dive into Customer Benefits

The Transformative Power of AI in Physical Product Design: Enhancing Creativity and Customer Experience

The Transformative Power of AI in Physical Product Design: Enhancing Creativity and Customer Experience

By |2024-06-05T07:00:13+01:00June 5th, 2024|#loyalty, AI, Amazing Human Cetricity, artificial intelligence, Business Transformation CX, Complex vs Simple, customer centricity, Customer Loyalty, Customer Relationship, Customer Strategies, CX, Enterprise Technology and CX, experiencia del cliente|Comments Off on The Transformative Power of AI in Physical Product Design: Enhancing Creativity and Customer Experience
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