People Experience Archives

Customer and Employee Criticism: Your Leverage Tool for Growth
Customer and Employee Criticism: Your Leverage Tool for Growth

Customer and Employee Criticism: Your Leverage Tool for Growth

Use Criticism to Improve Your Customer Experience and employee experience products and services

By Ricardo Saltz Gulko|2020-09-09T00:19:39+01:00September 9th, 2020|Business Transformation CX, Complex vs Simple, Culture Transformations, Customer Driven, Customer Experience, Customer Relationship, CX Crisis Management, Experience Design, Human and Digital Engagement, Innovations Impacting CX, Loyalty and Referrals, People Experience, Technology Experience|Comments Off

The 6 CX Fundamentals of Organizational and Human Adaptiveness
The 6 CX Fundamentals of Organizational and Human Adaptiveness

The 6 CX Fundamentals of Organizational and Human Adaptiveness

The 6 Customer Experience Fundamentals of Organizational and Human Adaptiveness Change

By Ricardo Saltz Gulko|2020-08-20T17:29:55+01:00July 5th, 2020|Amazing Human Cetricity, Business Transformation CX, Complex vs Simple, Culture Transformations, Customer Driven, Customer Experience, Customer Relationship, Customer Strategies, Customer Support and Care, Enterprise Technology and CX, Experience Design, Human and Digital Engagement, Humans Experience, Hyper Personalization, Innovations Impacting CX, Loyalty and Referrals, Onboarding Strategies, People Experience, Quality CX Management|Comments Off

Deep Leadership: Act Boldly to Protect Customers, Employees and Partners
Deep Leadership: Act Boldly to Protect Customers, Employees and Partners

Deep Leadership: Act Boldly to Protect Customers, Employees and Partners

Customer Experience Leadership Act boldly to protect customers and employees customer driven customer obsessed

By Ricardo Saltz Gulko|2020-07-16T18:15:05+01:00June 16th, 2020|Amazing Human Cetricity, Business Transformation CX, Complex vs Simple, Customer Driven, Customer Experience, Customer Relationship, CX Crisis Management, Experience Design, Human and Digital Engagement, Micro Moments, People Experience, Product and Services Design, Quality CX Management|Comments Off

Medtronic Puts Humans FIRST in Heroic COVID-19 Response
Medtronic Puts Humans FIRST in Heroic COVID-19 Response

Medtronic Puts Humans FIRST in Heroic COVID-19 Response

The number of companies willing to help us humans during the COVID-19 crisis is truly amazing. Medtronic is an amazing exception by going the extra mile, in their customer experience

By Ricardo Saltz Gulko|2020-04-09T09:58:30+01:00April 8th, 2020|Amazing Human Cetricity, Business Transformation CX, Culture Transformations, Customer Driven, Customer Experience, Customer Strategies, Enterprise Technology and CX, Experience Design, Great Organizations, Human and Digital Engagement, Humans Experience, Hyper Personalization, Innovations Impacting CX, Loyalty and Referrals, People Experience, Product and Services Design, Technology Experience, Uncategorized|Comments Off

Customer Experience Best Books of 2019 – 2020 Readings
Customer Experience Best Books of 2019 – 2020 Readings

Customer Experience Best Books of 2019 – 2020 Readings

Customer Experience Best Books of 2019 -2020 Yearly List

By Ricardo Saltz Gulko|2020-05-13T15:11:10+01:00November 21st, 2019|Business Transformation CX, Complex vs Simple, Culture Transformations, Customer Experience, Customer Relationship, Customer Strategies, Design Thinking For CX, Experience Design, Human and Digital Engagement, Innovations Impacting CX, People Experience, Technology Experience|Comments Off

30 Customer Experience New Books I read in 2017 & Expected Books for 2018, Which I Highly Recommend!
30 Customer Experience New Books I read in 2017 & Expected Books for 2018, Which I Highly Recommend!

30 Customer Experience New Books I read in 2017 & Expected Books for 2018, Which I Highly Recommend!

Top 30 Customer Experience New Books, I Read in 2017 and 2018 Expected Books

By Ricardo Saltz Gulko|2020-07-30T18:48:19+01:00February 26th, 2018|Business Transformation CX, Culture Transformations, Customer Experience, CX Crisis Management, Experience Design, Humans Experience, Innovations Impacting CX, People Experience, Quality CX Management, Technology Experience|Comments Off

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