Customer Experience increase Adoption and Revenue and listen to customers
The number of companies willing to help us humans during the COVID-19 crisis is truly amazing. Medtronic is an amazing exception by going the extra mile, in their customer experience
Customer Experience Best Books of 2019 -2020 Yearly List
Creating a Customer Experience Culture - First change
30 Customer Experience New Books I read in 2017 & Expected Books for 2018, Which I Highly Recommend!
Top 30 Customer Experience New Books, I Read in 2017 and 2018 Expected Books
Why Customer Experience & Tech are about Less than More? Stop Counterintuitive Design & Cut the Waste
This article will help you as a leader to decide or help your teams to decide where to cut useless features and functionalities. There is no sustainable customer experience without its real pillars: quality, design, great products, services and a human-centric design.
In this article, we are going to give a few examples of enterprise technology companies simplifying their products, services, and experiences