The number of companies willing to help us humans during the COVID-19 crisis is truly amazing. Medtronic is an amazing exception by going the extra mile, in their customer experience
Best Customer Experience Books of 2018 and What to Look Out for in 2019
Old Version – Treating Customer Experience Silos Dysfunctional Syndrome, and Bridging it. 30 advice’s to Tear Down This Wall!
Treating Customer Experience Silos Dysfunctional