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Upcoming vlogcasts stay tune, Shep Hyken, and Tabitha Dunn.

Shep Hyken one of the best CX and ECX and Speakers globally and Tabitha Dunn the Chief Customer Officer – Head of Customer Experience and Global Sales Excellence at Ericsson.  Stay Tuned and subscribe!

Stay

By |2021-01-27T23:50:32+01:00January 27th, 2021|Comments Off on Upcoming vlogcasts stay tune, Shep Hyken, and Tabitha Dunn.

About the Author:

Ricardo Saltz Gulko is the Eglobalis managing director, a global strategist, thought leader, practitioner, and keynote speaker in the areas of simplification and change, customer experience, experience design, and global professional services. Ricardo has worked at numerous global technology companies, such as Oracle, Ericsson, Amdocs, Redknee, Inttra, Samsung among others as a global executive, focusing on enterprise technologies. He currently works with tech global companies aiming to transform themselves around simplification models, culture and digital transformation, customer and employee experience as professional services. He holds an MBA at J.L. Kellogg Graduate School of Management, Evanston, IL USA, and Undergraduate studies in Information Systems and Industrial Engineering. Ricardo is also a global citizen fluent in English, Portuguese, Spanish, Hebrew, and German. He is the co-founder of the European Customer Experience Organization and currently resides in Munich, Germany with his family.
The Hidden Truth: Why Customer Experience, Onboarding, and Design Aren’t the Keys to B2B Growth
Beyond NPS: Why Customer Feedback Needs a 360-Degree Revolution
Crafting and Cascading a Customer Experience Strategy Across Global Organizations
Mixing Ethnography with Customer Experience: A Deep Dive into Customer Benefits
Enhancing Tech Adoption through Exceptional Design
The Transformative Power of AI in Physical Product Design: Enhancing Creativity and Customer Experience
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